Welcome to The Chiltern & The Brook Surgeries
The Practice consists of two surgeries, one in Watlington and the other in Chalgrove. The doctors are divided into two teams.
We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patients’ needs at the forefront of everything, from checking surgery times to letting us know what you think of us.
Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment.
Partners in Care
Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure the services offered by the Practice always always meet the patient needs as closely as is practical.
There is wheelchair access and disabled toilet facilities in both surgeries.
If your problem can be dealt with by a telephone consultation, then please ask the Receptionist to arrange a time to speak to the doctor or nurse – this may not be the same day. Urgent Telephone calls only received after 12:00 pm will be dealt with by the duty doctor. Please note that all telephone calls are recorded for training and monitoring.
The Practice has an agreed procedure for acting on complaints. If you wish to make a complaint about one of the Doctors, Nurses or any other member of staff, then the Practice Manager should be contacted.