Here are some tips to make the most of your appointment
One problem – The Doctor may not be able to deal with all problems in one consultation/visit. They will ask you to re-book if you come with a “list”.
Plan ahead – Routine appointments should be booked in advance (do not wait until you run out of medication or the day before you holiday etc). Please arrive on time.
Please make a separate appointment for each family member– A maximum of three appointments is permitted, including yourself. If you require additional appointments for family members these must be arranged at another time.
Talk about the most important thing first-It is best to talk about the most important problem first, even if it is the most embarrassing or worrying, Write everything down before hand if necessary.
Is this your first visit to the practice?– Please bring a list of medication you are currently taking and book a double appointment.
If you don’t understand, don’t be afraid to ask again– The doctor can explain what has been said or any words you did not understand.
Ask a friend or family member to come with you – If you would like.
Make sure you know what happens next– You may be asked to book a follow up appointment, be referred to a consultant or for further tests. Make sure you know if you need to do anything and write it down if necessary.
If you are late– you may not been seen. Please allow plenty of time when travelling to the Surgery and if driving parking your car. If you arrive more than ten minutes late, you will be asked to rebook.
Zero tolerance– Please be respectful to other patients and staff when attending the practice. Disruptive, aggressive, rude or abusive behaviour will not be tolerated either in person, on the telephone or on social media.
Note – Patients should see their Dentist for problems with teeth or gums. If you are not registered with a dentist and have a dental emergency (pain, swelling, trauma or bleeding) please refer to the NHS guidance How to contact a Dentist or call 111
