Watlington & Chalgrove Surgeries


Repeat Prescriptions

Order Repeat Prescriptions through Patient Access

Patient Access

Patient Access is available to ALL our registered patients.  Once registered, you can request repeat prescriptions online.

First you must register to use the service. (We do require identification verification).

 Register for Patient Access 

If you’re having any difficulties using Patient Access please click here

Online repeat prescriptions can be ordered once registered for the system.  Prescriptions ordered online still need you to allow 72 hours for it to be processed.

To register, call in at the Surgery and advise one of the Receptionists that you would like to register for the online system. We will need to see a form of identification such as photo driving licence. We will then give you details on how you access the system and use it. (If you are unable to visit the surgery, it most cases, we can validate your identification over the telephone by asking specific medical questions).

Once registered you can login to the system via the above link.


Repeat Prescription requests can be made in writing. This can be by ticking the box on your repeat prescription form or writing a note to us. This can be dropped in to either the surgery post box or the pharmacy at Chalgrove or Watlington. They can also be posted to us by Royal Mail.  (We will post a repeat prescription form to the patient’s registered address on request).


Prescriptions can be ordered by email: [email protected]. The email must specify the patient’s name, date of birth and the item(s) required. The email should be sent by the person taking the medication unless that person has authorised in writing a named person to do this on their behalf. This is to reduce the risk of fraudulent drug requests.

Medications prescribed will be ready for collection within  72 hours of the Practice receiving your request. If you need a prescription more urgently than this, then please mark your form and we will do our best to assist.

The majority of our prescriptions are submitted electronically direct to the relevant Pharmacist.  However, if required, you can specify that you want to collect your prescription from the surgery or give us a stamped addressed envelope if you wish us to post it.

Prescriptions Charges and Exemptions

Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs).

The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.

NHS charges

  • Prescription (per item): £8.60
  • 12-month prepayment certificate (PPC): £104.00
  • 3-month PPC: £29.10

If you will have to pay for four or more prescription items in three months, or more than 15 items in 12 months, you may find it cheaper to buy a PPC.

There is further information about prescription exemptions and fees on the NHS website

Medication Reviews

Patients on repeat medication will be asked to see/speak with a Phamracist at least once a year to review their regular medications and notification should appear on your repeat slip. Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.